Consumer Decision Journey in the Digital Age December 10, 2014November 24, 2020Alok Ranjan Comment The consumer decision journey no longer follows the linear model in the digital era. Enterprises are in the process of creating awe moments [...]
Making Social Media Strategy count for B2Bs July 27, 2013November 24, 2020Alok Ranjan Comment We live in an interconnected world where technology has passed baton in the hands of empowered consumers, who decide the fate of brands. [...]